Data Protection

8999be Privacy Policy — Your Data Is Completely Safe With Us

Everything you need to know about how your personal data is collected, stored, used, and protected on the 8999be platform — explained clearly, right here.

Last Updated: January 2026 Applicable to: All 8999be members
SSL 256-bit Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
GDPR Consistent Policies

This Privacy Policy applies to all services and products on the 8999be platform. By using the platform, you are considered to have accepted this policy.

1Introduction & Purpose

8999be is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe that protecting the privacy of your personal information is one of our greatest responsibilities. This privacy policy has been written so you can clearly understand what data we collect, why we collect it, and how we use it.

Our Privacy Policy is built on three core principles: ensuring the highest level of security for your data, maintaining full transparency in how it is used, and giving you complete control over your own information. At 8999be, every member's privacy matters equally to us.

In Summary: 8999be never sells your data, never shares it with advertisers, and never collects information beyond what is necessary.

2What Information We Collect

8999be only collects information that is strictly necessary for providing services, ensuring security, and meeting legal obligations. The data we collect falls into two categories:

A) Information You Provide Directly:

  • At registration: full name, mobile number or email, date of birth, address.
  • For KYC verification: a copy of your National ID, passport, or driving licence.
  • At the time of payment: mobile banking number or bank account details.
  • When contacting support: your message and a description of your issue.

B) Automatically Collected Data:

  • IP address and device type.
  • Browser type and operating system.
  • Activity logs on the platform (bets placed, games played, transactions).
  • Cookies and session data.
  • Connection time and location (up to city level).

We never store your password in plain text. Passwords are always kept as encrypted hashes.

3How Your Data Is Used

8999be uses your data only for defined purposes. Full details are provided in the table below:

Data Type Purpose of Use Legal Basis
Name & Contact Information Account management, customer support Contractual Requirements
Identity Documents KYC verification and age confirmation Legal Obligations
Payment Information Transaction processing and fraud prevention Contractual Requirements
Activity Log Security monitoring, service improvement Legitimate Interest
Cookie Data Session management, user experience improvement Consent

8999be never shares your data with third parties for advertising purposes. You can opt out of our own promotional communications at any time.

4Data Sharing & Third Parties

8999be does not sell your data to any third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with Mobile Pay, Nagad, Rocket, or your bank.
  • Game Providers: Minimum data shared with third-party casino game providers for game operation purposes.
  • Legal Authorities: When required by court order, government request, or legal obligation.
  • Fraud Prevention Services: With specialized services to ensure platform security.

All third-party service providers we work with are bound by strict confidentiality agreements. They may only use your data for the specific purpose for which it was shared.

5Cookie Policy

The 8999be website and app use cookies. Cookies are small text files stored on your device that help improve the functionality of the site.

Cookies we use:

  • Essential Cookies: To maintain your login session and store security tokens. The site cannot function without these.
  • Performance Cookies: To analyze which parts of the site are used most. This is entirely anonymous.
  • Functionality Cookies: To remember your preferred language and settings.

You can disable cookies at any time through your browser settings, though doing so may cause certain features to stop working.

6Data Security Measures

8999be uses industry-leading security technology to keep your data safe. Our protection measures include:

  • SSL/TLS 256-bit encryption across all communications.
  • Sensitive information is stored in encrypted form in our databases.
  • Two-factor authentication (2FA) available.
  • Automated 24/7 security monitoring system.
  • Regular security audits and penetration testing.
  • Restricted staff access — only authorized personnel can access your data.
  • Automatic account lock after failed login attempts.

You also play a role in staying safe online. Use a strong password, never share your login credentials with anyone, and report anything suspicious to our support team right away.

7How Long Your Data Is Retained

8999be does not retain any data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

  • Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years (financial regulatory requirement).
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 2 years.
  • Session Logs: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

8Your Rights Over Your Information

As an 8999be member, you have the following rights over your own data. To exercise any of them, email us at support@8999be.click:

Right to Access

You may request a full overview of what personal information we hold about you.

Right to Correction

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of any data we hold beyond what is legally required.

Right to Data Portability

You may request an export of your data in a readable format.

Right to Restrict Processing

You may request that we limit how your information is used for specific purposes.

Right to Object

You may object to the processing of your data for specific reasons.

We will respond within 30 business days of receiving your request.

9Minor Protection

8999be strictly enforces an 18+ policy. We never knowingly collect information from anyone under the age of 18. Age is verified at registration, and ID may be requested if there is any reason for doubt.

If a parent or guardian discovers that their child has created an account while under 18, please contact our support team immediately. We will close the account and permanently delete all associated data.

We urge parents to install parental control software on their children's devices. Keeping minors away from online gambling is a responsibility we all share.

10Privacy Policy Updates

8999be may update this Privacy Policy from time to time. For any significant changes, we will notify members in advance via email or a platform notification.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised Privacy Policy.

The "Last Updated" date at the top of this page always reflects the most recent version. Check this page regularly to stay up to date.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@8999be.click
  • Live Chat: Available 24/7 with support in Bengali.
  • Response Time: Usually within 24–48 hours.

When submitting a privacy complaint, please contact us from your registered email or mobile number — this speeds up identity verification and helps resolve your issue faster.

What Makes 8999be's Privacy Policy Different

We protect your data not just in words, but in practice

Plain Language in Bengali

Our Privacy Policy is written in plain, straightforward language — no complex legal jargon. You'll be able to understand every part of it.

256-bit SSL Encryption

Every transaction and communication is secured with bank-grade encryption. Your data is safe from any unauthorized access.

You're in Control of Your Data

You have the full right to request access to, correction of, or deletion of your data. We respond within 30 days.

Your Data Is Never Sold

8999be never sells your data to any advertiser or third party — this is a core principle we stand by.

Scheduled Data Deletion

We never hold on to data longer than necessary. Once the designated retention period expires, your data is securely deleted.

24/7 Bengali Support

Feel free to ask any privacy-related questions in Bengali. Our team is always ready to help.

Play Safe, Enjoy with Peace of Mind

Join 8999be knowing your privacy is protected. The best betting experience is now within your reach.

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